Privacy & Data Protection Policy

Assigned Data Protection Officer: Jonathan Booth

In order for us to make videos for our clients, we collect and use a small amount of contact data and we create a digital asset store for production purposes.

The contact data will typically include business contact information: Contact name, job title, business email address, business telephone number and relevant mobile phone numbers.

The digital asset store will typically consist of scripts, unedited and edited of video and audio data.

At the Product Video Company we understand that all data – whether it is publicly available or not – is important and should be handled with care.

Why do we collect data?

The Product Video Company primarily collects contact data to know who is responsible for a project within the organisation and secondly, so we know who and where to send invoices.

The Product Video Company compile the digital asset store to enable the production process.

Without contact data and digital assets, it would be impossible to work on a project.

How do we collect data?

Contact data is typically collected in one of three ways. 1. We receive your information via email when someone contacts us. 2. If we are telephoned we will ask for contact information during the conversation in order to assist with quotations/proposals/projects. 3. We will collect publicly available information from an organisation’s website or another publicly available source.

Where do we store data?

All information is stored within our password protected and encrypted CRM, Accounts and Production systems on site with a physical off site back up in a secure facility. All data is stored within the United Kingdom.

We only ever share data with a third party for the purposes of completing a project and even then, we never do so without the explicit permission of the data owner.

We never sell data to any third party.

Know your rights

You have the right to review what data The Product Video Company has collected in relation to your business at any time, you also have the right to request that this data is deleted. If you would like to see a copy of this information in electronic form or to request its deletion, please contact our data protection officer via email: JB@TheIVC.com. You will be contacted with 48 hours of any such request being made.

What about Cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device and present them with tailored content.

The Product Video Company website utilises Cookies supplied by the third party: Google Analytics We do not ask your permission to use these cookies because all collected information is anonymous. If you delete the Cookie from your browser, next time you visit our website you will be assigned a new Cookie.

We use Google Analytics Cookies to monitor the performance of our website. Details such as page popularity, loading times, portfolio interest and types of device used to browse our site, are all monitored.

Mailing lists

The Product Video Company does not currently operate an opt in mailing list or use any form of mailing list purchased from a 3rd party supplier. However, The Product Video Company will occasionally email correspondence to clients that have previously worked with Jonathan Booth and The Product Video Company or to carefully selected businesses and organisations who are deemed you to have ‘legitimate interest’ in its video production and marketing services. The Product Video Company has a strict NO SPAM policy and you have the absolute right to have your data removed from our systems at any time. Please contact our data protection officer via email: JB@TheIVC.com if you would like to request deletion. You will be contacted with 48 hours of any such request being made to confirm that your request has been actioned and you will not hear from The Internet Company Ltd. again unless it is at your request.

Security measures

We believe in collecting minimal contact data from our clients. This is to ensure that, in the unlikely event that, there should be a breach of security, only data that is already within the public domain can be obtained. This is why we never ask for a personal email address, home address, telephone number or bank details. We will only request business contact information.

This document was last updated on the 23rd May 2018 and will next be reviewed on the 23rd November 2018 and at six monthly intervals thereafter.

The Product Video Company is a wholly owned subsidiary of The Internet Video Company Ltd.